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My Name Is ... Jesse Padilla

McDonald's employee has knack for selling apple pies

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About me

I was born in Louisiana because my dad was in the Army. I graduated from Lincoln High School in Denver. I worked at McDonald's for nine years and six months. I left four years ago because I was working at McDonald's and Safeway for 65 hours a week. I decided to give up one job because it was too much on my body. I wasn't getting enough sleep. In February, I started working at McDonad's again.

My dad is a supervisor for street maintenance. He works for the city of Denver. My mom has worked at King Soopers for 21 years. I have two little sisters. I have a nephew and he is awesome.

I don't have much time for fun because I am trying to save up for a new car.

Apple pies for all

We used to have these little handheld keypads so we could take orders outside. Every time I took an order outside, I asked customers, “Do you want an apple pie? They are delicious.” Now everyone knows me by the apple pie or “Go Raiders!”

I ask every customer if they want a hot apple pie. Some get mad. Some enjoy it. You can't make everyone happy. You get some people who love you and some people who are grumpy. If they are grumpy, you go to the next customer.

The apple pies are tasty but they changed the recipe so they aren't as good as they were a couple of years ago. They are trying to make it healthier.

My job

My favorite thing about working at McDonald's is when I took orders outside. I could be one-on-one with the customer, so I really got to know how they were. Before, they didn't have two lanes, so one car would go to me, one would go to the box. Now we have two lanes.

If someone didn't want to order from me, I would just go to the next person. You can't let a customer make you feel bad because you are there to do your job and make people feel good. When you make people feel good, that means you are doing your job, and that means they will come back to see you.

Once you've been there a long time, you get to know the regular customers — you get to know their order, their kids. And they get to know you. A lot of customers like me because I get their order right, I have fun with my job and I try my very best.

If you have suggestions for My Name Is..., contact Alex DeWind at adewind@coloradocommunitymedia.com

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