Columnists
Michael Norton
Winning Words

Prepare for happy resolution, not war, in customer service

‘Tis the season. And with the season, many of us will have a chance to engage with customer service, or maybe better stated as having customer care opportunities. Whether we are physically going to …
Craig Marshall Smith
Quiet Desperation

Stiff the stuff for a holiday from the hyperactive holiday

Go ahead. Go ahead and ignore me, but one of these days you’ll know that I was right. I have the remedy for all of your holiday anxieties. Each and every one. You’ll think I’m kidding. You’ll …
Michael Norton
Winning Words

The Thanksgiving habit is something to stick with

You may be asking yourself why you are reading a Thanksgiving article the week after Thanksgiving. The reason is that too often, the minute after we say goodbye to family and friends with whom we …
John Douglas

Colorado Clean Indoor Air Act should address ‘vaping’

A disturbing public health trend has been reported in recent months: 26 percent of Colorado’s high school students have used e-cigarettes in the last 30 days, which is double the national average. …

Craig Marshall Smith
Quiet Desperation

Somehow, tiny dog can occupy whole heart

A reader said she had a fever. “And the only prescription is more dachshund.” I asked her what she meant, but I already knew. “It’s the news,” she said. “The news is getting me down. I …
Letters to the Editor

Letter to the editor: Thanks, coach Cash

Thanks, coach Cash We are writing to thank Ric Cash for coaching our son, John, at Mountain Vista High School. Coach Cash recently announced his retirement as head football coach. By coaching, we …

Letter to the editor: Thanks for helping veterans

Thanks for helping veterans The Highlands Ranch American Legion Post and Auxiliary Unit 1260 would like to thank the people of Highlands Ranch for their overwhelming generosity. On Veterans Day …

Letter to the editor: Something’s missing

Something’s missing Normally, I wouldn’t have paid much attention to the article about the new chief academic officer for the Douglas County School District, primarily because we no longer have …

Letter to the editor: Give here at home

Give here at home Do you know where your Colorado Gives Day, Dec. 4, donation is going? Not “where” as to which nonprofit, but “where” as to whether it’s staying local in Douglas County. …

Letter to the editor: Poor decision on 5G

Poor decision on 5G I can’t say how disappointed I am in the HRCA’s decision to reject Sprint’s 5G implementation in Highland’s Ranch. 5G is 100 times faster than the cell networks we use …
Our Papers

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